Services & Support

SEETEK S.A. is an experienced and knowledgeable master systems supplier and integrator and we can assist you to maximize the benefit when investing in modern airport information technology including the hardware/infrastructure. Turnkey solutions are designed, acquired, installed tested and supported based on the requirements of the Airport. This includes the SMART Systems, hardware required for local/wide area networks (LAN/WAN) and structured cabling. We guarantee more streamlined ground handling operations, faster turnaround of aircraft, lessening congestion at the airport and tightening security.

The main products and solutions of SEETEK S.A. is discussed in the Productions and Solutions section of our website, regarding voice, data and video communication we also provide wired and wireless communication networks and supply the following airport systems:

  • Telephone/Voice over IP Systems (ToIP/VoIP)
  • Public Announcement System (PA)
  • Close Circuit TV System (CCTV)
  • Personal Identification and Access Control Systems (PAS)
  • Fire Alarm Detection System (FAS)
  • Master Clock System (MC)

SEETEK S.A. offers turnkey Airport Information Technology Solutions and have the knowledge, resources and capably to support the solution during its full life cycle. Our range of services encompasses all steps required to create a fully integrated and complete airport management solution as follows:

Design and Engineering

SEETEK follows a strict design methodology and engineer individual systems to ensure assure appropriate standards of completeness, functionality, availability and reliability and to deliver state-of-the-art systems meeting the specific requirements of your airport.

It also includes:

  • Requirements Specification – Analyze requirements, carry out surveys, perform feasibility and technical studies.
  • System Design Specification – Specify airport operational and management systems and the integration thereof with each other and with external airline operator and other systems.
  • Network Infrastructure Design Specification – Specify data, voice and video distribution architecture.

Installation, Commissioning and Operations Consulting

This includes procurement, coordinating logistics and supervising all installation and commissioning work. Our project managers and consultants prepare detailed project plans and ensure that technical specification, governmental/compliance and customer’s requirements and milestones are met throughout the complete duration of the project are that it completed within budget.

SEETEK S.A. also works closely with a network of knowledgeable local companies to perform some of the installation work. These partners ensure that your installation complies with local standards and codes and they are conveniently available to provide support and perform maintenance as required.

SETEK S.A. will perform and ensure adequate testing of all the airport information technology systems and make sure that they function according to specification and that communication networks are functional, and that redundancies are verified properly.

Training

Operating procedures and training programs are prepared for airport staff involved in the systems implementation and integration. All the necessary knowledge, instruments and assistance for proper use during normal and emergency operations are provided. SEETEK S.A. also provides end-user training for airport operators and systems administrators to ensure the Airport get the optimum benefit from introducing the intelligent SMART SEETEK Airport Information Technology Solution.

Maintenance and Support

SEETEK S.A. monitors the performance of your Airport Management Solution and performs preventive and corrective maintenance support remotely or onsite as needed. We have the ability to identify and correct any irregularities or malfunctioning of the solution. Our qualified technical support engineers and network of reliable partners deliver continuous maintenance and software support for your integrated system around the clock. SEETEK S.A. also provides the expertise and support to ensure that your airport is compliant and adhere to all governmental and International Air Transport Association (IATA) regulatory procedures and operative practices. We provide direct phone support is provided 24/7.

 
We are specialists in creating and managing precisely tailored Airport IT architectures. Our number one priority is to exceed our client’s expectations every time by deliver a comprehensive turnkey Airport Management Solution tailored to your specific needs to improve efficiencies and reduce operating costs.
SEETEK is an experienced and knowledgeable master systems supplier and integrator maximizing the benefit of your investment. We have the resources and capably to support your solution during its full life cycle. Our range of services encompasses all steps required to create a fully integrated and complete solution.
Our SMART Systems are really smart! We take functionality beyond human capability. Our systems use comprehensive expert rule engines and sophisticated algorithms to optimize, resolve conflicts and provide decision support. Our high technology systems are stabile, reliable, modular in design and easy to expand.
Contact Information

Contact us today and we will be happy to provide you with more information on our solutions and to answer any questions that you might have.

Email us at info@seetek.ch
Tel: +0041 919 234121/2
Fax: +0041 919 234123

V.le Carlo Cattaneo 21, 6900, Lugano, Switzerland

 
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